IHR’s Provider Relations Department maintains strong relationships with its providers and members by maintaining accurate data bases which enable effective communications, training and issue resolution. Site visits, quarterly newsletters, claims payment inserts, electronic and facsimile messages and monthly payer meetings allow for more informative and useful provider relations. Provider Relations is all about servicing and supporting our provider/patient membership. We will be engaged with your physician office(s); building strong relationships with each office ensures prompt, courteous and efficient service.
And yes, all our staff and management team is based right here in Skokie! Not in some overseas office taking phone calls.